Refund policy

Returns and Refunds

All sales are final. We do not accept returns or give refunds for change of mind, the wrong choice, or buyer’s remorse. Please look over your order carefully before you buy, especially during live sales and auctions.

Damaged or wrong item. If your order arrives damaged, or you received the wrong item, contact us through our contact page within 2 days of delivery with your order number and a clear photo. We will make it right with a replacement of the same or a similar item while stock lasts.

Live sales and auctions. Items won or bought during TikTok live sales and auctions are final and cannot be returned.

Lost or delayed in the mail. Once your order leaves us it is in the carrier’s hands. If tracking shows a problem, contact us and we will help you file a claim with the carrier.